Home/Roadmaps/Operations & process management

Operations & process management Roadmap

Optimize efficiency with Lean Six Sigma, Agile/Scrum, process mapping, and change management.

4-6 months
Intermediate
150 frameworks
Your progress

You've completed 0% of this roadmap. Keep going!

0%
Step 01

Lean & Six Sigma methodologies

35
DMAIC frameworkDefine, Measure, Analyze, Improve, Control. Six Sigma problem-solving methodology.

Framework details

Define, Measure, Analyze, Improve, Control. Six Sigma problem-solving methodology.

Key takeaways
  • Understand the core concepts of DMAIC framework.
  • Apply DMAIC framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Lean manufacturing principlesWaste elimination, continuous improvement, customer value focus. Toyota Production System foundation.

Framework details

Waste elimination, continuous improvement, customer value focus. Toyota Production System foundation.

Key takeaways
  • Understand the core concepts of Lean manufacturing principles.
  • Apply Lean manufacturing principles to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
DMAIC framework
Value stream mappingEnd-to-end process visualization, waste identification, future state design. Process flow analysis tool.

Framework details

End-to-end process visualization, waste identification, future state design. Process flow analysis tool.

Key takeaways
  • Understand the core concepts of Value stream mapping.
  • Apply Value stream mapping to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Lean manufacturing principles
5S methodologySort, Set in order, Shine, Standardize, Sustain. Workplace organization system.

Framework details

Sort, Set in order, Shine, Standardize, Sustain. Workplace organization system.

Key takeaways
  • Understand the core concepts of 5S methodology.
  • Apply 5S methodology to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Value stream mapping
Kaizen frameworkContinuous small improvements, employee involvement. Incremental improvement philosophy.

Framework details

Continuous small improvements, employee involvement. Incremental improvement philosophy.

Key takeaways
  • Understand the core concepts of Kaizen framework.
  • Apply Kaizen framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
5S methodology
Kanban systemVisual workflow management, pull-based production. Work-in-progress optimization tool.

Framework details

Visual workflow management, pull-based production. Work-in-progress optimization tool.

Key takeaways
  • Understand the core concepts of Kanban system.
  • Apply Kanban system to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Kaizen framework
8 wastes framework (TIMWOODS)Transportation, Inventory, Motion, Waiting, Overproduction, Over-processing, Defects, Skills. Waste identification system.

Framework details

Transportation, Inventory, Motion, Waiting, Overproduction, Over-processing, Defects, Skills. Waste identification system.

Key takeaways
  • Understand the core concepts of 8 wastes framework (TIMWOODS).
  • Apply 8 wastes framework (TIMWOODS) to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Kanban system
Root cause analysis (5 whys)Iterative questioning to identify problem root causes. Problem-solving investigation tool.

Framework details

Iterative questioning to identify problem root causes. Problem-solving investigation tool.

Key takeaways
  • Understand the core concepts of Root cause analysis (5 whys).
  • Apply Root cause analysis (5 whys) to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
8 wastes framework (TIMWOODS)
Statistical process control (SPC)Process variation monitoring and control. Quality control statistical method.

Framework details

Process variation monitoring and control. Quality control statistical method.

Key takeaways
  • Understand the core concepts of Statistical process control (SPC).
  • Apply Statistical process control (SPC) to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Root cause analysis (5 whys)
Process capability analysisProcess performance vs specification limits. Quality capability measurement.

Framework details

Process performance vs specification limits. Quality capability measurement.

Key takeaways
  • Understand the core concepts of Process capability analysis.
  • Apply Process capability analysis to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Statistical process control (SPC)
Design of experiments (DOE)Systematic experimentation for process optimization. Scientific improvement approach.

Framework details

Systematic experimentation for process optimization. Scientific improvement approach.

Key takeaways
  • Understand the core concepts of Design of experiments (DOE).
  • Apply Design of experiments (DOE) to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process capability analysis
Failure mode and effects analysis (FMEA)Risk assessment and mitigation planning. Preventive quality management.

Framework details

Risk assessment and mitigation planning. Preventive quality management.

Key takeaways
  • Understand the core concepts of Failure mode and effects analysis (FMEA).
  • Apply Failure mode and effects analysis (FMEA) to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Design of experiments (DOE)
Mistake-proofing (poka-yoke)Error prevention through design. Quality assurance approach.

Framework details

Error prevention through design. Quality assurance approach.

Key takeaways
  • Understand the core concepts of Mistake-proofing (poka-yoke).
  • Apply Mistake-proofing (poka-yoke) to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Failure mode and effects analysis (FMEA)
Standard work frameworkBest practice documentation and standardization. Process consistency tool.

Framework details

Best practice documentation and standardization. Process consistency tool.

Key takeaways
  • Understand the core concepts of Standard work framework.
  • Apply Standard work framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Mistake-proofing (poka-yoke)
Continuous improvement frameworkPDCA cycle, improvement culture, systematic enhancement. Ongoing optimization approach.

Framework details

PDCA cycle, improvement culture, systematic enhancement. Ongoing optimization approach.

Key takeaways
  • Understand the core concepts of Continuous improvement framework.
  • Apply Continuous improvement framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Standard work framework
Lean Six Sigma integrationLean speed with Six Sigma quality. Hybrid improvement methodology.

Framework details

Lean speed with Six Sigma quality. Hybrid improvement methodology.

Key takeaways
  • Understand the core concepts of Lean Six Sigma integration.
  • Apply Lean Six Sigma integration to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Continuous improvement framework
Gemba walksManagement by walking around, ground-level observation. Hands-on management approach.

Framework details

Management by walking around, ground-level observation. Hands-on management approach.

Key takeaways
  • Understand the core concepts of Gemba walks.
  • Apply Gemba walks to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Lean Six Sigma integration
Takt time analysisCustomer demand rate calculation. Production pacing tool.

Framework details

Customer demand rate calculation. Production pacing tool.

Key takeaways
  • Understand the core concepts of Takt time analysis.
  • Apply Takt time analysis to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Gemba walks
Setup reduction (SMED)Single-minute exchange of dies. Changeover time minimization.

Framework details

Single-minute exchange of dies. Changeover time minimization.

Key takeaways
  • Understand the core concepts of Setup reduction (SMED).
  • Apply Setup reduction (SMED) to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Takt time analysis
Total productive maintenance (TPM)Equipment effectiveness maximization. Maintenance optimization approach.

Framework details

Equipment effectiveness maximization. Maintenance optimization approach.

Key takeaways
  • Understand the core concepts of Total productive maintenance (TPM).
  • Apply Total productive maintenance (TPM) to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Setup reduction (SMED)
Cellular manufacturingGroup technology, product families, flow optimization. Manufacturing layout strategy.

Framework details

Group technology, product families, flow optimization. Manufacturing layout strategy.

Key takeaways
  • Understand the core concepts of Cellular manufacturing.
  • Apply Cellular manufacturing to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Total productive maintenance (TPM)
Pull system designCustomer demand-driven production. Inventory optimization approach.

Framework details

Customer demand-driven production. Inventory optimization approach.

Key takeaways
  • Understand the core concepts of Pull system design.
  • Apply Pull system design to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Cellular manufacturing
Batch size optimizationEconomic lot size, flow efficiency balance. Production quantity optimization.

Framework details

Economic lot size, flow efficiency balance. Production quantity optimization.

Key takeaways
  • Understand the core concepts of Batch size optimization.
  • Apply Batch size optimization to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Pull system design
Bottleneck management (theory of constraints)Constraint identification and optimization. System throughput maximization.

Framework details

Constraint identification and optimization. System throughput maximization.

Key takeaways
  • Understand the core concepts of Bottleneck management (theory of constraints).
  • Apply Bottleneck management (theory of constraints) to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Batch size optimization
Heijunka (production leveling)Demand smoothing, capacity optimization. Production planning approach.

Framework details

Demand smoothing, capacity optimization. Production planning approach.

Key takeaways
  • Understand the core concepts of Heijunka (production leveling).
  • Apply Heijunka (production leveling) to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Bottleneck management (theory of constraints)
Jidoka (automation with human touch)Quality at source, stop-and-fix mentality. Quality assurance philosophy.

Framework details

Quality at source, stop-and-fix mentality. Quality assurance philosophy.

Key takeaways
  • Understand the core concepts of Jidoka (automation with human touch).
  • Apply Jidoka (automation with human touch) to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Heijunka (production leveling)
Lean accountingCost management aligned with lean principles. Financial measurement for lean.

Framework details

Cost management aligned with lean principles. Financial measurement for lean.

Key takeaways
  • Understand the core concepts of Lean accounting.
  • Apply Lean accounting to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Jidoka (automation with human touch)
Value engineeringFunction analysis, cost reduction, value optimization. Design optimization approach.

Framework details

Function analysis, cost reduction, value optimization. Design optimization approach.

Key takeaways
  • Understand the core concepts of Value engineering.
  • Apply Value engineering to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Lean accounting
Supplier integrationSupplier partnerships, quality systems, delivery optimization. Supply chain lean implementation.

Framework details

Supplier partnerships, quality systems, delivery optimization. Supply chain lean implementation.

Key takeaways
  • Understand the core concepts of Supplier integration.
  • Apply Supplier integration to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Value engineering
Lean metricsCycle time, lead time, quality, cost, delivery. Lean performance measurement.

Framework details

Cycle time, lead time, quality, cost, delivery. Lean performance measurement.

Key takeaways
  • Understand the core concepts of Lean metrics.
  • Apply Lean metrics to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Supplier integration
Lean leadershipLeadership behaviors for lean culture. Management approach for continuous improvement.

Framework details

Leadership behaviors for lean culture. Management approach for continuous improvement.

Key takeaways
  • Understand the core concepts of Lean leadership.
  • Apply Lean leadership to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Lean metrics
Lean transformationCulture change, system implementation, sustainability. Organizational lean adoption.

Framework details

Culture change, system implementation, sustainability. Organizational lean adoption.

Key takeaways
  • Understand the core concepts of Lean transformation.
  • Apply Lean transformation to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Lean leadership
Six Sigma project managementProject selection, charter, team management. Six Sigma implementation approach.

Framework details

Project selection, charter, team management. Six Sigma implementation approach.

Key takeaways
  • Understand the core concepts of Six Sigma project management.
  • Apply Six Sigma project management to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Lean transformation
Green belt/black belt frameworkTraining levels, certification, project leadership. Six Sigma capability building.

Framework details

Training levels, certification, project leadership. Six Sigma capability building.

Key takeaways
  • Understand the core concepts of Green belt/black belt framework.
  • Apply Green belt/black belt framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Six Sigma project management
Statistical analysis toolsRegression, ANOVA, hypothesis testing. Data-driven improvement tools.

Framework details

Regression, ANOVA, hypothesis testing. Data-driven improvement tools.

Key takeaways
  • Understand the core concepts of Statistical analysis tools.
  • Apply Statistical analysis tools to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Green belt/black belt framework
Step 02

Agile & scrum frameworks

30
Scrum frameworkProduct Owner, Scrum Master, Development Team roles. Agile project management approach.

Framework details

Product Owner, Scrum Master, Development Team roles. Agile project management approach.

Key takeaways
  • Understand the core concepts of Scrum framework.
  • Apply Scrum framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Statistical analysis tools
Agile manifesto principlesIndividuals over processes, working software over documentation. Agile philosophy foundation.

Framework details

Individuals over processes, working software over documentation. Agile philosophy foundation.

Key takeaways
  • Understand the core concepts of Agile manifesto principles.
  • Apply Agile manifesto principles to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Scrum framework
Sprint planning frameworkSprint goal, backlog selection, commitment. Agile planning methodology.

Framework details

Sprint goal, backlog selection, commitment. Agile planning methodology.

Key takeaways
  • Understand the core concepts of Sprint planning framework.
  • Apply Sprint planning framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Agile manifesto principles
Daily standup frameworkProgress update, impediment identification, coordination. Daily team synchronization.

Framework details

Progress update, impediment identification, coordination. Daily team synchronization.

Key takeaways
  • Understand the core concepts of Daily standup framework.
  • Apply Daily standup framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Sprint planning framework
Sprint review frameworkDemonstration, feedback, adaptation. Sprint outcome evaluation.

Framework details

Demonstration, feedback, adaptation. Sprint outcome evaluation.

Key takeaways
  • Understand the core concepts of Sprint review framework.
  • Apply Sprint review framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Daily standup framework
Sprint retrospective frameworkWhat worked, what didn't, improvements. Team learning and adaptation.

Framework details

What worked, what didn't, improvements. Team learning and adaptation.

Key takeaways
  • Understand the core concepts of Sprint retrospective framework.
  • Apply Sprint retrospective framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Sprint review framework
Product backlog managementUser stories, prioritization, refinement. Agile requirements management.

Framework details

User stories, prioritization, refinement. Agile requirements management.

Key takeaways
  • Understand the core concepts of Product backlog management.
  • Apply Product backlog management to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Sprint retrospective framework
User story frameworkAs a [user], I want [functionality] so that [benefit]. Agile requirement specification.

Framework details

As a [user], I want [functionality] so that [benefit]. Agile requirement specification.

Key takeaways
  • Understand the core concepts of User story framework.
  • Apply User story framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Product backlog management
Epic frameworkLarge features broken into user stories. Agile high-level requirement organization.

Framework details

Large features broken into user stories. Agile high-level requirement organization.

Key takeaways
  • Understand the core concepts of Epic framework.
  • Apply Epic framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
User story framework
Definition of doneCompletion criteria, quality standards. Agile delivery standards.

Framework details

Completion criteria, quality standards. Agile delivery standards.

Key takeaways
  • Understand the core concepts of Definition of done.
  • Apply Definition of done to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Epic framework
Velocity trackingTeam delivery rate measurement. Agile capacity planning tool.

Framework details

Team delivery rate measurement. Agile capacity planning tool.

Key takeaways
  • Understand the core concepts of Velocity tracking.
  • Apply Velocity tracking to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Definition of done
Burndown chartsWork remaining visualization. Agile progress tracking tool.

Framework details

Work remaining visualization. Agile progress tracking tool.

Key takeaways
  • Understand the core concepts of Burndown charts.
  • Apply Burndown charts to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Velocity tracking
Kanban for agileVisual workflow, WIP limits, continuous flow. Agile work management approach.

Framework details

Visual workflow, WIP limits, continuous flow. Agile work management approach.

Key takeaways
  • Understand the core concepts of Kanban for agile.
  • Apply Kanban for agile to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Burndown charts
Scaled agile framework (SAFe)Enterprise agile implementation. Large-scale agile coordination.

Framework details

Enterprise agile implementation. Large-scale agile coordination.

Key takeaways
  • Understand the core concepts of Scaled agile framework (SAFe).
  • Apply Scaled agile framework (SAFe) to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Kanban for agile
Agile release planningMulti-sprint release coordination. Agile long-term planning.

Framework details

Multi-sprint release coordination. Agile long-term planning.

Key takeaways
  • Understand the core concepts of Agile release planning.
  • Apply Agile release planning to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Scaled agile framework (SAFe)
Cross-functional teamsMulti-skilled team composition. Agile team structure approach.

Framework details

Multi-skilled team composition. Agile team structure approach.

Key takeaways
  • Understand the core concepts of Cross-functional teams.
  • Apply Cross-functional teams to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Agile release planning
Self-organizing teamsTeam autonomy, self-management. Agile team empowerment approach.

Framework details

Team autonomy, self-management. Agile team empowerment approach.

Key takeaways
  • Understand the core concepts of Self-organizing teams.
  • Apply Self-organizing teams to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Cross-functional teams
Agile estimationStory points, planning poker, relative sizing. Agile effort estimation.

Framework details

Story points, planning poker, relative sizing. Agile effort estimation.

Key takeaways
  • Understand the core concepts of Agile estimation.
  • Apply Agile estimation to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Self-organizing teams
Continuous integrationCode integration, automated testing. Agile development practice.

Framework details

Code integration, automated testing. Agile development practice.

Key takeaways
  • Understand the core concepts of Continuous integration.
  • Apply Continuous integration to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Agile estimation
Test-driven developmentWrite tests first, develop to pass. Agile quality approach.

Framework details

Write tests first, develop to pass. Agile quality approach.

Key takeaways
  • Understand the core concepts of Test-driven development.
  • Apply Test-driven development to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Continuous integration
Pair programmingTwo developers, one workstation. Agile development collaboration.

Framework details

Two developers, one workstation. Agile development collaboration.

Key takeaways
  • Understand the core concepts of Pair programming.
  • Apply Pair programming to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Test-driven development
Code review processPeer review, quality assurance. Agile quality control practice.

Framework details

Peer review, quality assurance. Agile quality control practice.

Key takeaways
  • Understand the core concepts of Code review process.
  • Apply Code review process to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Pair programming
Agile documentationJust enough, living documentation. Agile knowledge management.

Framework details

Just enough, living documentation. Agile knowledge management.

Key takeaways
  • Understand the core concepts of Agile documentation.
  • Apply Agile documentation to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Code review process
Agile metricsBurn rate, cycle time, throughput. Agile performance measurement.

Framework details

Burn rate, cycle time, throughput. Agile performance measurement.

Key takeaways
  • Understand the core concepts of Agile metrics.
  • Apply Agile metrics to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Agile documentation
Impediment managementBlocker identification, resolution, prevention. Agile obstacle removal.

Framework details

Blocker identification, resolution, prevention. Agile obstacle removal.

Key takeaways
  • Understand the core concepts of Impediment management.
  • Apply Impediment management to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Agile metrics
Agile coachingTeam development, practice adoption. Agile capability building.

Framework details

Team development, practice adoption. Agile capability building.

Key takeaways
  • Understand the core concepts of Agile coaching.
  • Apply Agile coaching to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Impediment management
Agile transformationOrganization change, culture shift. Enterprise agile adoption.

Framework details

Organization change, culture shift. Enterprise agile adoption.

Key takeaways
  • Understand the core concepts of Agile transformation.
  • Apply Agile transformation to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Agile coaching
DevOps integrationDevelopment-operations collaboration. Agile delivery enhancement.

Framework details

Development-operations collaboration. Agile delivery enhancement.

Key takeaways
  • Understand the core concepts of DevOps integration.
  • Apply DevOps integration to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Agile transformation
Agile portfolio managementMulti-team coordination, value delivery. Agile scaling approach.

Framework details

Multi-team coordination, value delivery. Agile scaling approach.

Key takeaways
  • Understand the core concepts of Agile portfolio management.
  • Apply Agile portfolio management to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
DevOps integration
Agile risk managementRisk identification, mitigation, adaptation. Agile uncertainty management.

Framework details

Risk identification, mitigation, adaptation. Agile uncertainty management.

Key takeaways
  • Understand the core concepts of Agile risk management.
  • Apply Agile risk management to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Agile portfolio management
Step 03

Process improvement & optimization

25
Business process reengineering (BPR)Radical process redesign, breakthrough improvement. Fundamental process transformation.

Framework details

Radical process redesign, breakthrough improvement. Fundamental process transformation.

Key takeaways
  • Understand the core concepts of Business process reengineering (BPR).
  • Apply Business process reengineering (BPR) to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Agile risk management
Process mapping frameworkCurrent state, future state, gap analysis. Process visualization and analysis.

Framework details

Current state, future state, gap analysis. Process visualization and analysis.

Key takeaways
  • Understand the core concepts of Process mapping framework.
  • Apply Process mapping framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Business process reengineering (BPR)
Process analysis frameworkEfficiency, effectiveness, compliance analysis. Process performance evaluation.

Framework details

Efficiency, effectiveness, compliance analysis. Process performance evaluation.

Key takeaways
  • Understand the core concepts of Process analysis framework.
  • Apply Process analysis framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process mapping framework
Process standardization frameworkBest practice identification, documentation, implementation. Process consistency approach.

Framework details

Best practice identification, documentation, implementation. Process consistency approach.

Key takeaways
  • Understand the core concepts of Process standardization framework.
  • Apply Process standardization framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process analysis framework
Process automation frameworkAutomation opportunity identification, implementation. Technology-enabled improvement.

Framework details

Automation opportunity identification, implementation. Technology-enabled improvement.

Key takeaways
  • Understand the core concepts of Process automation framework.
  • Apply Process automation framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process standardization framework
Workflow optimizationTask sequence, handoffs, bottleneck removal. Process flow enhancement.

Framework details

Task sequence, handoffs, bottleneck removal. Process flow enhancement.

Key takeaways
  • Understand the core concepts of Workflow optimization.
  • Apply Workflow optimization to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process automation framework
Process redesign frameworkObjective setting, alternative generation, selection. Process innovation approach.

Framework details

Objective setting, alternative generation, selection. Process innovation approach.

Key takeaways
  • Understand the core concepts of Process redesign framework.
  • Apply Process redesign framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Workflow optimization
Process integration frameworkCross-functional coordination, handoff optimization. Inter-process alignment.

Framework details

Cross-functional coordination, handoff optimization. Inter-process alignment.

Key takeaways
  • Understand the core concepts of Process integration framework.
  • Apply Process integration framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process redesign framework
Process documentation frameworkProcedures, work instructions, visual aids. Process knowledge management.

Framework details

Procedures, work instructions, visual aids. Process knowledge management.

Key takeaways
  • Understand the core concepts of Process documentation framework.
  • Apply Process documentation framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process integration framework
Process training frameworkSkill development, competency building. Process capability enhancement.

Framework details

Skill development, competency building. Process capability enhancement.

Key takeaways
  • Understand the core concepts of Process training framework.
  • Apply Process training framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process documentation framework
Process governance frameworkRoles, responsibilities, decision rights. Process management structure.

Framework details

Roles, responsibilities, decision rights. Process management structure.

Key takeaways
  • Understand the core concepts of Process governance framework.
  • Apply Process governance framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process training framework
Process performance frameworkKPIs, measurement, improvement. Process effectiveness tracking.

Framework details

KPIs, measurement, improvement. Process effectiveness tracking.

Key takeaways
  • Understand the core concepts of Process performance framework.
  • Apply Process performance framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process governance framework
Process benchmarkingBest practice comparison, performance gaps. Process improvement targets.

Framework details

Best practice comparison, performance gaps. Process improvement targets.

Key takeaways
  • Understand the core concepts of Process benchmarking.
  • Apply Process benchmarking to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process performance framework
Process innovation frameworkCreative improvement, breakthrough thinking. Process transformation approach.

Framework details

Creative improvement, breakthrough thinking. Process transformation approach.

Key takeaways
  • Understand the core concepts of Process innovation framework.
  • Apply Process innovation framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process benchmarking
Process risk managementRisk identification, assessment, mitigation. Process reliability assurance.

Framework details

Risk identification, assessment, mitigation. Process reliability assurance.

Key takeaways
  • Understand the core concepts of Process risk management.
  • Apply Process risk management to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process innovation framework
Process cost analysisActivity-based costing, efficiency measurement. Process economics evaluation.

Framework details

Activity-based costing, efficiency measurement. Process economics evaluation.

Key takeaways
  • Understand the core concepts of Process cost analysis.
  • Apply Process cost analysis to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process risk management
Process quality frameworkQuality standards, defect prevention. Process output assurance.

Framework details

Quality standards, defect prevention. Process output assurance.

Key takeaways
  • Understand the core concepts of Process quality framework.
  • Apply Process quality framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process cost analysis
Process capability assessmentPerformance potential, improvement opportunities. Process maturity evaluation.

Framework details

Performance potential, improvement opportunities. Process maturity evaluation.

Key takeaways
  • Understand the core concepts of Process capability assessment.
  • Apply Process capability assessment to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process quality framework
Process change managementChange planning, implementation, adoption. Process transformation leadership.

Framework details

Change planning, implementation, adoption. Process transformation leadership.

Key takeaways
  • Understand the core concepts of Process change management.
  • Apply Process change management to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process capability assessment
Process optimization toolsSimulation, modeling, analysis software. Technology-assisted improvement.

Framework details

Simulation, modeling, analysis software. Technology-assisted improvement.

Key takeaways
  • Understand the core concepts of Process optimization tools.
  • Apply Process optimization tools to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process change management
Process customer focusCustomer requirements, satisfaction measurement. Process value orientation.

Framework details

Customer requirements, satisfaction measurement. Process value orientation.

Key takeaways
  • Understand the core concepts of Process customer focus.
  • Apply Process customer focus to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process optimization tools
Process supplier managementSupplier requirements, performance management. Input quality assurance.

Framework details

Supplier requirements, performance management. Input quality assurance.

Key takeaways
  • Understand the core concepts of Process supplier management.
  • Apply Process supplier management to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process customer focus
Process compliance frameworkRegulatory requirements, audit preparation. Process legal conformance.

Framework details

Regulatory requirements, audit preparation. Process legal conformance.

Key takeaways
  • Understand the core concepts of Process compliance framework.
  • Apply Process compliance framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process supplier management
Process sustainability frameworkLong-term viability, continuous improvement. Process endurance assurance.

Framework details

Long-term viability, continuous improvement. Process endurance assurance.

Key takeaways
  • Understand the core concepts of Process sustainability framework.
  • Apply Process sustainability framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process compliance framework
Process excellence frameworkWorld-class performance, competitive advantage. Process superiority achievement.

Framework details

World-class performance, competitive advantage. Process superiority achievement.

Key takeaways
  • Understand the core concepts of Process excellence framework.
  • Apply Process excellence framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process sustainability framework
Step 04

Quality management & control

20
Total quality management (TQM)Customer focus, total employee involvement, continuous improvement. Comprehensive quality approach.

Framework details

Customer focus, total employee involvement, continuous improvement. Comprehensive quality approach.

Key takeaways
  • Understand the core concepts of Total quality management (TQM).
  • Apply Total quality management (TQM) to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Process excellence framework
ISO 9001 frameworkQuality management system standards. International quality certification.

Framework details

Quality management system standards. International quality certification.

Key takeaways
  • Understand the core concepts of ISO 9001 framework.
  • Apply ISO 9001 framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Total quality management (TQM)
Quality control frameworkInspection, testing, defect detection. Quality assurance process.

Framework details

Inspection, testing, defect detection. Quality assurance process.

Key takeaways
  • Understand the core concepts of Quality control framework.
  • Apply Quality control framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
ISO 9001 framework
Quality assurance frameworkProcess design, prevention focus. Quality system approach.

Framework details

Process design, prevention focus. Quality system approach.

Key takeaways
  • Understand the core concepts of Quality assurance framework.
  • Apply Quality assurance framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Quality control framework
Statistical quality controlControl charts, process monitoring. Data-driven quality management.

Framework details

Control charts, process monitoring. Data-driven quality management.

Key takeaways
  • Understand the core concepts of Statistical quality control.
  • Apply Statistical quality control to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Quality assurance framework
Quality planning frameworkQuality objectives, resource allocation, implementation. Quality strategy development.

Framework details

Quality objectives, resource allocation, implementation. Quality strategy development.

Key takeaways
  • Understand the core concepts of Quality planning framework.
  • Apply Quality planning framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Statistical quality control
Customer satisfaction frameworkVoice of customer, feedback systems, improvement. Customer-centric quality.

Framework details

Voice of customer, feedback systems, improvement. Customer-centric quality.

Key takeaways
  • Understand the core concepts of Customer satisfaction framework.
  • Apply Customer satisfaction framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Quality planning framework
Supplier quality managementSupplier qualification, performance monitoring. Input quality assurance.

Framework details

Supplier qualification, performance monitoring. Input quality assurance.

Key takeaways
  • Understand the core concepts of Supplier quality management.
  • Apply Supplier quality management to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Customer satisfaction framework
Quality auditing frameworkSystem assessment, compliance verification. Quality system evaluation.

Framework details

System assessment, compliance verification. Quality system evaluation.

Key takeaways
  • Understand the core concepts of Quality auditing framework.
  • Apply Quality auditing framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Supplier quality management
Corrective action frameworkProblem identification, root cause, solution. Quality issue resolution.

Framework details

Problem identification, root cause, solution. Quality issue resolution.

Key takeaways
  • Understand the core concepts of Corrective action framework.
  • Apply Corrective action framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Quality auditing framework
Preventive action frameworkRisk identification, prevention measures. Proactive quality management.

Framework details

Risk identification, prevention measures. Proactive quality management.

Key takeaways
  • Understand the core concepts of Preventive action framework.
  • Apply Preventive action framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Corrective action framework
Quality cost frameworkPrevention, appraisal, failure costs. Quality economics management.

Framework details

Prevention, appraisal, failure costs. Quality economics management.

Key takeaways
  • Understand the core concepts of Quality cost framework.
  • Apply Quality cost framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Preventive action framework
Quality training frameworkEmployee development, quality awareness. Quality capability building.

Framework details

Employee development, quality awareness. Quality capability building.

Key takeaways
  • Understand the core concepts of Quality training framework.
  • Apply Quality training framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Quality cost framework
Quality documentationProcedures, records, control systems. Quality system documentation.

Framework details

Procedures, records, control systems. Quality system documentation.

Key takeaways
  • Understand the core concepts of Quality documentation.
  • Apply Quality documentation to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Quality training framework
Quality metrics frameworkDefect rates, customer satisfaction, process capability. Quality performance measurement.

Framework details

Defect rates, customer satisfaction, process capability. Quality performance measurement.

Key takeaways
  • Understand the core concepts of Quality metrics framework.
  • Apply Quality metrics framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Quality documentation
Quality improvement frameworkSystematic enhancement, breakthrough improvement. Quality advancement approach.

Framework details

Systematic enhancement, breakthrough improvement. Quality advancement approach.

Key takeaways
  • Understand the core concepts of Quality improvement framework.
  • Apply Quality improvement framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Quality metrics framework
Quality leadership frameworkManagement commitment, quality culture. Quality organizational development.

Framework details

Management commitment, quality culture. Quality organizational development.

Key takeaways
  • Understand the core concepts of Quality leadership framework.
  • Apply Quality leadership framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Quality improvement framework
Quality communicationQuality awareness, feedback systems. Quality information management.

Framework details

Quality awareness, feedback systems. Quality information management.

Key takeaways
  • Understand the core concepts of Quality communication.
  • Apply Quality communication to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Quality leadership framework
Quality risk managementQuality risks, mitigation strategies. Quality assurance planning.

Framework details

Quality risks, mitigation strategies. Quality assurance planning.

Key takeaways
  • Understand the core concepts of Quality risk management.
  • Apply Quality risk management to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Quality communication
Continuous quality improvementOngoing enhancement, learning organization. Quality evolution approach.

Framework details

Ongoing enhancement, learning organization. Quality evolution approach.

Key takeaways
  • Understand the core concepts of Continuous quality improvement.
  • Apply Continuous quality improvement to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Quality risk management
Step 05

Operational efficiency & performance

20
Operational excellence frameworkSafety, quality, delivery, cost optimization. Comprehensive operational performance.

Framework details

Safety, quality, delivery, cost optimization. Comprehensive operational performance.

Key takeaways
  • Understand the core concepts of Operational excellence framework.
  • Apply Operational excellence framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Continuous quality improvement
Performance management frameworkKPI design, measurement, improvement. Operational performance system.

Framework details

KPI design, measurement, improvement. Operational performance system.

Key takeaways
  • Understand the core concepts of Performance management framework.
  • Apply Performance management framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Operational excellence framework
Capacity planning frameworkDemand forecasting, resource optimization. Operational capacity management.

Framework details

Demand forecasting, resource optimization. Operational capacity management.

Key takeaways
  • Understand the core concepts of Capacity planning framework.
  • Apply Capacity planning framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Performance management framework
Resource optimization frameworkAsset utilization, efficiency maximization. Resource productivity enhancement.

Framework details

Asset utilization, efficiency maximization. Resource productivity enhancement.

Key takeaways
  • Understand the core concepts of Resource optimization framework.
  • Apply Resource optimization framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Capacity planning framework
Cost management frameworkCost reduction, value optimization. Operational cost control.

Framework details

Cost reduction, value optimization. Operational cost control.

Key takeaways
  • Understand the core concepts of Cost management framework.
  • Apply Cost management framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Resource optimization framework
Productivity improvement frameworkOutput per input optimization. Operational efficiency enhancement.

Framework details

Output per input optimization. Operational efficiency enhancement.

Key takeaways
  • Understand the core concepts of Productivity improvement framework.
  • Apply Productivity improvement framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Cost management framework
Operational metrics frameworkEfficiency, effectiveness, quality measures. Operational performance tracking.

Framework details

Efficiency, effectiveness, quality measures. Operational performance tracking.

Key takeaways
  • Understand the core concepts of Operational metrics framework.
  • Apply Operational metrics framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Productivity improvement framework
Benchmarking frameworkBest practice comparison, performance gaps. Operational improvement targeting.

Framework details

Best practice comparison, performance gaps. Operational improvement targeting.

Key takeaways
  • Understand the core concepts of Benchmarking framework.
  • Apply Benchmarking framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Operational metrics framework
Operational risk managementRisk identification, mitigation, monitoring. Operational reliability assurance.

Framework details

Risk identification, mitigation, monitoring. Operational reliability assurance.

Key takeaways
  • Understand the core concepts of Operational risk management.
  • Apply Operational risk management to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Benchmarking framework
Supply chain optimizationSupplier management, logistics efficiency. External operational integration.

Framework details

Supplier management, logistics efficiency. External operational integration.

Key takeaways
  • Understand the core concepts of Supply chain optimization.
  • Apply Supply chain optimization to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Operational risk management
Inventory management frameworkStock optimization, carrying cost reduction. Inventory efficiency approach.

Framework details

Stock optimization, carrying cost reduction. Inventory efficiency approach.

Key takeaways
  • Understand the core concepts of Inventory management framework.
  • Apply Inventory management framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Supply chain optimization
Facility management frameworkSpace utilization, maintenance optimization. Physical asset management.

Framework details

Space utilization, maintenance optimization. Physical asset management.

Key takeaways
  • Understand the core concepts of Facility management framework.
  • Apply Facility management framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Inventory management framework
Energy management frameworkEnergy efficiency, cost reduction. Sustainable operations approach.

Framework details

Energy efficiency, cost reduction. Sustainable operations approach.

Key takeaways
  • Understand the core concepts of Energy management framework.
  • Apply Energy management framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Facility management framework
Technology integration frameworkSystem optimization, automation implementation. Technology-enabled efficiency.

Framework details

System optimization, automation implementation. Technology-enabled efficiency.

Key takeaways
  • Understand the core concepts of Technology integration framework.
  • Apply Technology integration framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Energy management framework
Workforce optimization frameworkStaffing, skill development, performance. Human resource efficiency.

Framework details

Staffing, skill development, performance. Human resource efficiency.

Key takeaways
  • Understand the core concepts of Workforce optimization framework.
  • Apply Workforce optimization framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Technology integration framework
Schedule optimization frameworkResource scheduling, capacity utilization. Time management optimization.

Framework details

Resource scheduling, capacity utilization. Time management optimization.

Key takeaways
  • Understand the core concepts of Schedule optimization framework.
  • Apply Schedule optimization framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Workforce optimization framework
Operational planning frameworkStrategic alignment, tactical execution. Operational strategy implementation.

Framework details

Strategic alignment, tactical execution. Operational strategy implementation.

Key takeaways
  • Understand the core concepts of Operational planning framework.
  • Apply Operational planning framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Schedule optimization framework
Performance reporting frameworkDashboard design, stakeholder communication. Operational transparency system.

Framework details

Dashboard design, stakeholder communication. Operational transparency system.

Key takeaways
  • Understand the core concepts of Performance reporting framework.
  • Apply Performance reporting framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Operational planning framework
Operational audit frameworkPerformance assessment, improvement identification. Operational evaluation approach.

Framework details

Performance assessment, improvement identification. Operational evaluation approach.

Key takeaways
  • Understand the core concepts of Operational audit framework.
  • Apply Operational audit framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Performance reporting framework
Continuous operational improvementOngoing enhancement, innovation culture. Operational evolution framework.

Framework details

Ongoing enhancement, innovation culture. Operational evolution framework.

Key takeaways
  • Understand the core concepts of Continuous operational improvement.
  • Apply Continuous operational improvement to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Operational audit framework
Step 06

Change management & transformation

20
Kotter's 8-step change modelUrgency, coalition, vision, communication, empowerment. Change leadership framework.

Framework details

Urgency, coalition, vision, communication, empowerment. Change leadership framework.

Key takeaways
  • Understand the core concepts of Kotter's 8-step change model.
  • Apply Kotter's 8-step change model to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Continuous operational improvement
Adkar modelAwareness, desire, knowledge, ability, reinforcement. Individual change framework.

Framework details

Awareness, desire, knowledge, ability, reinforcement. Individual change framework.

Key takeaways
  • Understand the core concepts of Adkar model.
  • Apply Adkar model to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Kotter's 8-step change model
Change readiness assessmentOrganizational capacity, resistance factors. Change preparedness evaluation.

Framework details

Organizational capacity, resistance factors. Change preparedness evaluation.

Key takeaways
  • Understand the core concepts of Change readiness assessment.
  • Apply Change readiness assessment to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Adkar model
Change communication frameworkStakeholder engagement, message development. Change information management.

Framework details

Stakeholder engagement, message development. Change information management.

Key takeaways
  • Understand the core concepts of Change communication framework.
  • Apply Change communication framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Change readiness assessment
Change training frameworkSkill development, capability building. Change competency enhancement.

Framework details

Skill development, capability building. Change competency enhancement.

Key takeaways
  • Understand the core concepts of Change training framework.
  • Apply Change training framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Change communication framework
Change resistance managementResistance identification, mitigation strategies. Change obstacle management.

Framework details

Resistance identification, mitigation strategies. Change obstacle management.

Key takeaways
  • Understand the core concepts of Change resistance management.
  • Apply Change resistance management to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Change training framework
Change leadership frameworkLeadership roles, change sponsorship. Change authority structure.

Framework details

Leadership roles, change sponsorship. Change authority structure.

Key takeaways
  • Understand the core concepts of Change leadership framework.
  • Apply Change leadership framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Change resistance management
Change project managementChange planning, implementation, monitoring. Change execution approach.

Framework details

Change planning, implementation, monitoring. Change execution approach.

Key takeaways
  • Understand the core concepts of Change project management.
  • Apply Change project management to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Change leadership framework
Culture change frameworkValues, behaviors, norms transformation. Cultural transformation approach.

Framework details

Values, behaviors, norms transformation. Cultural transformation approach.

Key takeaways
  • Understand the core concepts of Culture change framework.
  • Apply Culture change framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Change project management
Organizational development frameworkStructure, process, capability development. Organizational transformation.

Framework details

Structure, process, capability development. Organizational transformation.

Key takeaways
  • Understand the core concepts of Organizational development framework.
  • Apply Organizational development framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Culture change framework
Change measurement frameworkChange success metrics, tracking systems. Change effectiveness evaluation.

Framework details

Change success metrics, tracking systems. Change effectiveness evaluation.

Key takeaways
  • Understand the core concepts of Change measurement framework.
  • Apply Change measurement framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Organizational development framework
Stakeholder management frameworkStakeholder analysis, engagement planning. Change relationship management.

Framework details

Stakeholder analysis, engagement planning. Change relationship management.

Key takeaways
  • Understand the core concepts of stakeholder management framework.
  • Apply stakeholder management framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Change measurement-framework
Change risk managementChange risks, mitigation planning. Change reliability assurance.

Framework details

Change risks, mitigation planning. Change reliability assurance.

Key takeaways
  • Understand the core concepts of Change risk management.
  • Apply Change risk management to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Stakeholder management framework
Change sustaining frameworkReinforcement, embedding, institutionalization. Change permanence approach.

Framework details

Reinforcement, embedding, institutionalization. Change permanence approach.

Key takeaways
  • Understand the core concepts of Change sustaining framework.
  • Apply Change sustaining framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Change risk management
Digital transformation frameworkTechnology adoption, process digitization. Technology-driven change.

Framework details

Technology adoption, process digitization. Technology-driven change.

Key takeaways
  • Understand the core concepts of Digital transformation framework.
  • Apply Digital transformation framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Change sustaining framework
Agile transformation frameworkAgile adoption, culture change. Methodology transformation approach.

Framework details

Agile adoption, culture change. Methodology transformation approach.

Key takeaways
  • Understand the core concepts of Agile transformation framework.
  • Apply Agile transformation framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Digital transformation framework
Lean transformation frameworkLean implementation, culture development. Process transformation approach.

Framework details

Lean implementation, culture development. Process transformation approach.

Key takeaways
  • Understand the core concepts of Lean transformation framework.
  • Apply Lean transformation framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Agile transformation framework
Change network frameworkChange agent network, influence mapping. Change social system.

Framework details

Change agent network, influence mapping. Change social system.

Key takeaways
  • Understand the core concepts of Change network framework.
  • Apply Change network framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Lean transformation framework
Change learning frameworkLearning from change, capability building. Change knowledge development.

Framework details

Learning from change, capability building. Change knowledge development.

Key takeaways
  • Understand the core concepts of Change learning framework.
  • Apply Change learning framework to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Change network framework
Transformation portfolio managementMultiple change initiatives coordination. Enterprise transformation approach.

Framework details

Multiple change initiatives coordination. Enterprise transformation approach.

Key takeaways
  • Understand the core concepts of Transformation portfolio management.
  • Apply Transformation portfolio management to growth decisions and prioritization.
  • Measure the impact with practical metrics and real-world benchmarks.
Prerequisites
Change learning framework

Skip the manual brainwork

Strategy Console applies these frameworks for you, building validated strategies in hours not weeks.